Kid's Page

Kid's Page

Tuscola County 9-1-1 wants to welcome you to our website. In an emergency, the best thing that you can do is tell your parents, a teacher, or another adult you trust right away. But if no one is around you may have to call someone else for help. Here is what you need to know about where to fnd help and how you can make sure it gets to you FAST.

Know what 9-1-1 is.

9-1-1 is the phone number you can call from any phone when you need help or you see someone who needs help right away.

When do I call 9-1-1?

Call 9-1-1 when someone or something is hurt or in danger and you need a police officer, firefighter or a doctor. You should call 9-1-1 when you are scared something bad is happening or when you find yourself alone or lost.

Know what happens when you call 9-1-1.

After you dial, the person who picks up on the other end will be someone who works at a 9-1-1 center and whose job it is to help you. They may ask you to do things to help or ask you questions. It is important that you follow their directions as best you can. They will send someone to wherever you are and stay on the phone with you until everyone is safe.

Never hang up.

Even if you called 9-1-1 by accident, or if you think the problem has gone away, it is important that you stay on the phone until the 9-1-1 operator tells you it is alright to hang up. It is the 9-1-1 operator's job to make sure that you are OK and that help has gotten to whoever needs it. In situations where you aren't able to talk or have to leave, keep the phone off the hook so that the 9-1-1 operator can hear what is going on in the room. Most times, they will be able to use the computers at the 9-1-1 center to fnd your address.

Memorize important stuff about you and your family.

Being able to tell the 9-1-1 operator things like your address, your parents' names, and your phone number will get help to you faster.

Know where you are.

If you aren't at home and don't know the address where you are look around and try to fnd a street sign or a building with a name on it so that the 9-1-1 operator knows your exact location.

Try not to be scared.

When you call 9-1-1, try to stay calm and tell the 9-1-1 operator everything that is happening and answer all the questions.

Can I practice calling 9-1-1

If you call 9-1-1 to practice make sure you do this with an adult and tell the 9-1-1 operator that are practicing calling 9-1-1 and DO NOT have an emergency.

Prank calls to 9-1-1

Sometimes kids like to call 9-1-1 as a prank. Remember that if a 9-1-1 operator is busy handling a prank phone call, they are not able to answer other emergency calls to assist someone that is hurt or someone whos house is burning down. It is very important that you do not call 9-1-1 unless you have an emergency. For many prank calls, the 9-1-1 operator will ask to speak with your parent and if they are unable to, will send an officer or deputy to make contact with you and your parents.

Tuscola County